FAQ's
Find answers to your questions about our processes and services in our comprehensive FAQ section.
VETERAN PRICING & EXCLUSIVE ACCESS
$75/month Battle-Tested Business Package (normally $297)
20% discount on ALL services across every division
Priority support from fellow veterans
Exclusive veteran-only service bundles
CUSTOM AI AUTOMATION SOLUTIONS
Custom AI assistants built for your industry
AI-powered CRM automation and lead management
Automated content creation and marketing
Real business integration (not just chatbots)
Free consultation and custom demos
Four integrated divisions working together
Seamless data flow between all systems
Single point of contact and support
Bundled pricing saves money vs. separate vendors
Veteran-owned with military precision and reliability
COMPLETE TECHNOLOGY ECOSYSTEM
What services does MadPanda3D offer?
We're a veteran-owned technology conglomerate offering complete business solutions across four main divisions:
AI Solutions Hub: 70+ specialized AI assistants, custom ChatGPT integrations, and AI automation starting at $5
Business Automation Central: Complete CRM systems, marketing automation, and business management tools
Web Technology Lab: Hosting, website development, e-commerce solutions, and SEO optimization
Creative Innovation Studio: Logo design, branding, content creation, and 3D printing/prototyping
What makes MadPanda3D different from other tech companies?
We're the only technology company that combines all these services under one roof with genuine military leadership. Our "3D thinking" approach means we solve problems from every angle, and our veteran-first pricing ensures those who served get priority access to cutting-edge technology.
What industries do you serve?
We work with businesses across all sectors, but we specialize in:
Veteran-owned businesses (with exclusive pricing)
Construction and contracting companies
Service-based businesses (HVAC, plumbing, electrical)
Professional services (law, accounting, consulting)
E-commerce and retail businesses
Content creators and entrepreneurs
Pricing & Packages
Do you really offer services starting at $5?
Yes! Our individual AI assistants start at $5/month. We believe in making advanced technology accessible to everyone, which is why we offer everything from $5 AI bots to complete enterprise solutions.
What is your veteran pricing?
All active duty military, veterans, and military spouses receive:
Battle-Tested Business Package: Complete CRM and automation for $75/month (normally $297)
20% discount on ALL services across every division
Priority support from fellow veterans
Exclusive veteran-only packages combining multiple services
Proof of military service (DD-214) required for veteran pricing.
What are your main pricing tiers?
For Veterans:
Battle-Tested Business: $75/month (CRM + basic automation)
All other services: 20% off standard pricing
For Standard Businesses:
CRM Command Center: $297/month
Growth Operations: $597/month (includes website + marketing)
Full Marketing Command: $997/month (complete management)
Enterprise Warfare: $1,497/month (dedicated support)
Individual Services:
AI Assistants: $5-50/month
Web Hosting: $35-50/month
Website Development: $1,500-3,500 one-time
3D Printing: Quote-based
Can I combine services from different divisions?
Absolutely! We specialize in integrated solutions. Popular combinations include:
Startup Essentials: Website + AI bot + hosting ($500 setup)
Business Growth: CRM + website + AI assistant + content ($797/month)
Veteran Complete: 20% off any combination of services
Do you offer payment plans or financing?
Yes, we offer:
Monthly billing for all recurring services
Quarterly/annual discounts (10-20% off)
Payment plans for larger one-time projects
Veteran-friendly financing options
AI Services
What AI solutions do you actually offer?
We provide custom AI automation solutions tailored to your specific business needs:
Custom AI Assistants: Built specifically for your industry and workflows
AI-Powered CRM Integration: Automated lead qualification, follow-ups, and customer communication
AI Content Creation: Automated social media posts, email campaigns, and marketing content
Business Process Automation: AI-driven workflow automation to eliminate repetitive tasks
Custom ChatGPT Integration: Branded AI assistants that know your business inside and out
How is your AI different from just using ChatGPT?
Our AI solutions are custom-built and integrated into your actual business systems:
Industry-Specific Training: Your AI knows your business, products, and processes
System Integration: Works directly with your CRM, website, and other tools
Branded Experience: Customers interact with YOUR AI assistant, not a generic chatbot
Automated Actions: Can actually book appointments, send emails, and update records
Continuous Learning: Improves based on your specific business data and interactions
Can I try your AI services before committing?
Absolutely! We offer:
Free AI consultation to assess your needs
Custom demo showing how AI would work in your specific business
Pilot programs to test AI solutions before full implementation
30-day satisfaction guarantee on all AI implementations
Business Automation & CRM
What's included in the $75 veteran CRM package?
The Battle-Tested Business Package includes:
Complete Go High Level CRM access
Contact management and pipeline setup
Basic email and SMS automation
Monthly check-in call with veteran team member
Email support with 24-hour response time
How long does CRM setup take?
Basic setup: 2-3 business days
Complete customization: 1-2 weeks
Training and handoff: 1 week
Full deployment: 2-4 weeks depending on complexity
Can you migrate data from our current CRM?
Yes! We handle data migration from:
Salesforce, HubSpot, Pipedrive
Excel/Google Sheets
Most major CRM platforms
Custom databases (additional fee may apply)
What if we're not tech-savvy?
Perfect! That's exactly why this works so well. We handle all the technical setup and provide:
Step-by-step training videos
Live training sessions
Ongoing support
"Done-for-you" management options
Web Services
What's included in your hosting plans?
Our hosting packages include:
99.9% uptime guarantee
SSL certificates
Daily backups
24/7 monitoring
Free domain for annual plans
Integration with all our other services
How is your hosting different from GoDaddy or Hostgator?
We offer:
Better performance: Faster loading times
Integrated services: Works seamlessly with our CRM and AI tools
Personal support: Talk to real humans, not chat bots
Veteran-owned: Your money supports veteran entrepreneurs
Can you redesign our existing website?
Yes! We offer:
Complete website redesigns
Performance optimization
SEO improvements
Mobile responsiveness updates
Integration with your CRM and automation tools
Do you provide ongoing website maintenance?
All our websites include:
Monthly security updates
Performance monitoring
Content updates (up to 2 hours/month)
Backup management
Technical support
Creative Services & 3D Printing
What 3D printing services do you offer?
We provide:
Rapid prototyping (2-5 day turnaround)
Custom part manufacturing
Product development consultation
Small batch production
Materials: PLA, ABS, PETG, and specialty filaments
How do I get a quote for 3D printing?
Send us:
3D files (STL, OBJ, or CAD files)
Quantity needed
Material preferences
Timeline requirements
We'll respond within 24-48 hours with detailed pricing
Can you help with product design, not just printing?
Absolutely! Our Creative Innovation Studio offers:
Concept development
3D modeling and design
Prototyping and testing
Manufacturing consultation
Complete product development pipeline
Process & Timelines
How long does it take to get started?
Immediate (Same Day):
AI assistant access
Hosting account setup
Basic website deployment
2-5 Business Days:
CRM setup and training
Custom AI configuration
Website customization
1-2 Weeks:
Complete automation setup
Custom development projects
3D printing projects
2-4 Weeks:
Enterprise implementations
Complex integrations
Large-scale projects
What's your typical project timeline?
AI & Digital Services: 2-5 business days
Business Automation: 1-2 weeks
Website Development: 1-3 weeks
3D Printing: 5-10 business days (varies by complexity)
Custom AI Solutions: 2-4 weeks
How do you handle project communication?
Dedicated project manager for all projects over $1,000
Regular email updates throughout the process
Slack/Teams integration for real-time communication
Weekly progress calls for ongoing services
24/7 support portal for urgent issues
Can I make changes during the project?
Yes! We understand business needs evolve:
Minor changes: Included in most packages
Significant changes: May require timeline/cost adjustment
Scope changes: Discussed and approved before implementation
Emergency changes: Expedited for additional fee
Support & Maintenance
What kind of support do you provide?
All Clients Receive:
Email support with 24-hour response
Knowledge base and video tutorials
Monthly check-in calls (on select packages)
Premium Support (Tier 2+):
Priority email support (4-hour response)
Phone support during business hours
Screen sharing for technical issues
Enterprise Support (Tier 3+):
Dedicated support representative
24/7 emergency support
On-site support (if geographically feasible)
Do you provide training?
Yes! Training is included with all services:
Video tutorials for all platforms
Live training sessions via Zoom/Teams
Documentation specific to your setup
Ongoing training as we add new features
What if something breaks or stops working?
We provide:
Immediate response to critical issues
Backup systems to prevent data loss
Redundancy in all our hosting and services
Restoration services if needed
Emergency support 24/7 for enterprise clients
Getting Started
How do I get a quote?
Contact us via our website form or phone
Schedule a free consultation (15-30 minutes)
Receive customized proposal within 24 hours
Review and approve pricing and timeline
Begin project with 50% deposit
What information do you need to get started?
For All Services:
Current website URL (if applicable)
Business description and goals
Timeline requirements
Budget parameters
For CRM/Automation:
Current tools and systems
Lead generation methods
Team size and structure
For 3D Printing:
3D files or design requirements
Material preferences
Quantity and timeline
Do you work with clients outside your local area?
Yes! We serve clients nationwide:
100% remote capabilities for all digital services
Shipping available for 3D printing projects
Virtual training and support for all services
Time zone flexibility for meetings and support
What's your refund policy?
We stand behind our work:
30-day money-back guarantee on all monthly services
Satisfaction guarantee on all projects
Revision policy until you're completely satisfied
No questions asked refund policy for veterans
Can I upgrade or downgrade my services?
Absolutely! We believe in flexibility:
Upgrade anytime with prorated billing
Downgrade with 30-day notice
Pause services for up to 90 days
Add services to existing packages
Special Programs
Do you offer referral rewards?
Yes! Our referral program includes:
Veteran referrals: $100 credit per successful referral
Standard referrals: 10% commission on first month
Enterprise referrals: $500 bonus
Multiple location discounts: 10-20% off for 2+ locations
Do you have affiliate or partnership programs?
We offer:
Affiliate program for complementary service providers
White-label options for agencies and consultants
Strategic partnerships with other veteran businesses
Bulk pricing for organizations serving multiple clients
Still Have Questions?
Contact us directly
We aim to respond within 24 hours to all inquiries.
Special note for veterans: Mention your military service for priority response and exclusive pricing information.